hebdencyclist on "PSA - Planet X London Road frameset for £150"
I made a coke-can shim. Yes I know - it's not the point - but less trouble than sorting out a return/replacement.
View Articlecookeaa on "PSA - Planet X London Road frameset for £150"
I bought a bigger diameter post, and the frame has been fine for the last year (about to exit warranty period I think). The point is, while I was happy to accept substandard goods for a (fair) bit of a...
View Articlerobdob on "PSA - Planet X London Road frameset for £150"
I still have no idea why people buy sub standard crap from this company. At least in the past they were a bit lame but sorted you out in the end, now they just don't give a crap, would sell you...
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nathb on "PSA - Planet X London Road frameset for £150"
Thanks for the responses, links back abd reassurances that it's not just me being a picky g*t I'm not really up for shimming it so standing firm on a refund now - I specifically bought the PX seat post...
View Articlescotroutes on "PSA - Planet X London Road frameset for £150"
robdob » I still have no idea why people buy sub standard crap from this company. At least in the past they were a bit lame but sorted you out in the end, now they just don't give a crap, would sell...
View Articlewicki on "PSA - Planet X London Road frameset for £150"
Any one want to swap a large frame LR for a medium?Medium on this frame is a bit small for me and I don't feel its fair to sell it maybe another owner is in a similar position with a large.
View ArticleNorthwind on "PSA - Planet X London Road frameset for £150"
nathb - Member We have never had a problem with this at all it is a first.I would recommend sending the frame back so the warranty team can inspect that.We can arrange collection for you.The thing that...
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nathb on "PSA - Planet X London Road frameset for £150"
Northwind - Member The thing that honked me off most, when I was going through their cycle of theft and lies, was the lack of quality control in the lying. A good lie's a work of art- it's plausible...
View Articlescotroutes on "PSA - Planet X London Road frameset for £150"
nathb » I just get told they'll call me back On One/PX have no outgoing phonelines. FACT!
View Articlenathb on "PSA - Planet X London Road frameset for £150"
scotroutes - Member On One/PX have no outgoing phonelines. FACT!Excellent - I'm going to speak to my credit card issuer (bank) and see if they can reverse the charge. I think I've been patient enough!?
View Articlenathb on "PSA - Planet X London Road frameset for £150"
nathb - Member Excellent - I'm going to speak to my credit card issuer (bank) and see if they can reverse the charge. I think I've been patient enough!?Done, I've just got to wait for the paperwork...
View Articleads678 on "PSA - Planet X London Road frameset for £150"
Thats bloody shocking from PX/On One. My frame, although a bit dodgy in the seat tube area has been fine but they bloody well do know about the problem as I had an email conversation with them about it...
View Articleahwiles on "PSA - Planet X London Road frameset for £150"
Stop.just for a *bit* of balance, while it does seem that PlanetX have dropped a clanger on this one, the seat-tube on my Codeine is a perfect size.Carry on.
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nathb on "PSA - Planet X London Road frameset for £150"
ads678 - Member Thats bloody shocking from PX/On One. My frame, although a bit dodgy in the seat tube area has been fine but they bloody well do know about the problem as I had an email conversation...
View ArticleSaccades on "PSA - Planet X London Road frameset for £150"
Think I’ve bought my last from them, I bought a fully built up LR disc HRD which has a baggy seat tube (their superlight team issue clamp bolt snapped trying to get it tight enough to stop slipping, a...
View Articlecrashtestmonkey on "PSA - Planet X London Road frameset for £150"
I've said it before but the owner and founder said explicitly in an interview (in Rouleur?) that he saw Mike Ashley's Sports Direct as being a model to aspire to. Selling a defective frame with poor...
View Articlethe00 on "PSA - Planet X London Road frameset for £150"
Ordered 3 weeks ago when they were £140. First frame arrived in a box with 'FAO RETURNS' written in it - not a good sign. The frame had a fairly loose seattube, and some minor cosmetic marks. I sent...
View Articlecrashtestmonkey on "PSA - Planet X London Road frameset for £150"
Horatio, I wasn't insinuating poor employment practices, but their business model and the contempt it shows for the consumer. Buy up bankrupt heritage brand names and use them to label cheap poor...
View Articlecoomber on "PSA - Planet X London Road frameset for £150"
Im no on one fanboy (although a happy parkwood owner) but how do we know it's that frame returned in that box? I'd like to think they reuse boxes in which case they should be applauded rather than...
View Articleransos on "PSA - Planet X London Road frameset for £150"
Im no on one fanboy (although a happy parkwood owner) but how do we know it's that frame returned in that box? It had a loose seatpost and cosmetic damage? Mind you, they're quite happy to sell them...
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